All Jefferson County email accounts have been unable to send or receive any messages since 10 a.m. last Friday, Deputy County Administrator Chris Goy told The Leader at press time Tuesday.
“We’re hopeful to have it restored soon. We have all the outside expertise necessary for us to complete a restoration quickly, including Microsoft. CDW-G, who has been leading a transition to a cloud-based server. CBW-G said we just got unlucky, they know how to fix it, we just need time,” Goy told the Leader. In the meantime, contact the Board of County Commissioners (360-385-9100) or visit in person at the Jefferson County Courthouse.
Emails sent prior to that time have been preserved, Goy said.
Until it has been announced that email service has been restored, please do not rely on emails to County officials being received. We have been working closely with industry leaders to provide us with the outside assistance necessary to restore email service as soon as possible.
If you have questions or concerns for County officials, calling the department/office in question or showing up in-person is always welcomed. A phone directory can be found here: https://co.jefferson.wa.us/directory.aspx
If you would like to submit public comment for a public meeting, contact the Board of County Commissioners at 360-385-9100 or visit the office in person at the Jefferson County Courthouse.
Jefferson County Courts: Please be advised that protection orders submitted electronically are being received once daily. Court offices have been and will continue to receive in-person, fax filings, and bench copies for the judges. All inquiries are encouraged to be made via phone or in-person.
For Superior Court matters please use, Phone: 360-385-9395 / Fax: 360-385-5672. For District Court matters please use, Phone: 360-385-9135 / Fax: 360-385-9367.
If you would like to submit a Public Records Request, you may submit your request online at: https://co.jefferson.wa.us/1078/Public-Records, complete an in-person Public Records Request Form at a relevant Jefferson County Office, or you can mail your request to the Public Records Officer at 1820 Jefferson St. P.O. Box 1220, Port Townsend, WA 98368.
All Jefferson County email accounts have been experiencing technical difficulties and have been unable to send or receive any messages since 10 a.m. Friday, Aug, 4 according to Deputy County Administrator Chris Goy in a press release to The Leader.
"We sincerely apologize for any inconvenience this may have caused and have been working diligently to resolve the issue quickly," Goy wrote. "If you have sent a time-sensitive email, a public records request, or a request for public comment to a Jefferson County email address since it is likely that it will not be received by its intended recipient," he added.
Emails sent prior to 10 a.m. Aug. 4 have been preserved. A phone directory can be found at co.jefferson.wa.us/directory.aspx.
To submit public comment, contact the Board of County Commissioners at 360-385-9100 or visit the office in person at the Jefferson County Courthouse.